
Research-led UK buying guide — checked 7 October 2026: This article compares legitimate business remote-access platforms for employee access and managed IT support. The Tools and Tech has not hands-on tested every service below. Prices are vendor-published reference prices and some are in US dollars; VAT, exchange rates, promotions and reseller terms can change.
Quick answer
Splashtop Remote Access Pro is our strongest starting point for a small team that needs straightforward unattended access to its own work computers. RemotePC Team is attractive when the business wants to cover many computers under one team plan. TeamViewer Remote remains a strong enterprise/IT-support choice where mature integrations and central administration matter more than headline price. AnyDesk Standard or Advanced is a flexible alternative for organisations that want scalable managed-device access and granular administration.
Whichever platform you choose, use named user accounts, MFA, least privilege and central logging. Do not expose Windows RDP or another remote-control service directly to the public internet simply to avoid paying for a managed solution.
At a glance
| Service | Best for | Current reference pricing | Key strength | Main caveat |
|---|---|---|---|---|
| Splashtop Remote Access Pro | Small teams accessing their own PCs | $8.25/user/month, billed annually at $99 | Clear per-user model, multi-monitor, roles and recording | Advanced enterprise controls sit higher in the range |
| RemotePC Team | Many computers / multiple users | Device-tier pricing; promotions vary | Broad PC/Mac/Linux access and team administration | Pricing page is promotion-heavy; compare renewal cost |
| TeamViewer Remote | Established IT support and enterprise fleets | Annual subscription; plan-dependent | Mature ecosystem and business administration | Usually a premium-priced choice |
| AnyDesk Standard / Advanced | Flexible managed-device deployment | Plan-dependent | Access controls, 2FA, address books and scalable connections | Check concurrent-session requirements carefully |
Best for most small teams: Splashtop Remote Access Pro
Splashtop renamed its former Business Access line to Splashtop Remote Access. The current Pro tier is listed at $8.25 per user per month when billed annually at $99 per user. It includes unattended access, multi-monitor support, user roles/access management, chat, session recording and support for multiple users connecting to one computer when licensing requirements are met.
The pricing model is easy to understand for a small business because Remote Access is sold per user rather than as a support-technician product. Splashtop separately sells Remote Support for IT teams that manage customer or employee devices, so choose the product based on whether staff are accessing their own computers or technicians are supporting a fleet.
Best for: small organisations with remote/hybrid employees who need reliable access to office workstations.
Best value for covering more computers: RemotePC Team
RemotePC’s current Team and Enterprise plans are built around larger computer counts and multiple users. The service supports Windows, Mac and Linux access, always-on remote access, file transfer, remote printing, multi-monitor use, session recording and browser access. Higher tiers add features such as Active Directory/SSO, roles and access permissions, device grouping and on-demand HelpDesk support.
RemotePC frequently displays first-year and multi-year discounts, so compare the normal renewal price and exact number of computers rather than ranking it from one promotional figure. That is particularly important for businesses planning to keep remote access for several years.
Best for: businesses that want to cover a larger pool of computers without buying a separate seat for every occasional user.
Best established enterprise/IT-support ecosystem: TeamViewer Remote
TeamViewer has a long-established business remote-control and support ecosystem, with subscription tiers aimed at individual business users through to corporate environments. TeamViewer confirms that its Remote Access, Business, Premium and Corporate subscriptions are billed and renewed annually rather than on a month-to-month basis.
The appeal is less about being the cheapest option and more about mature administration, support workflows and broad deployment familiarity. Businesses should quote the exact plan against their concurrent-session, managed-device and technician requirements rather than assuming the entry plan scales to a full support desk.
Best for: organisations or IT providers that value an established remote-support ecosystem and are comfortable paying for the appropriate commercial tier.
Best flexible alternative: AnyDesk
AnyDesk’s current commercial range includes Solo, Standard, Advanced and Ultimate. Standard and Advanced support more administration and address-book capability than Solo, while Advanced includes two outgoing concurrent connections by default; additional connections can be added on eligible plans. The platform also publishes controls such as two-factor authentication, access-control lists, session recording, deployment tools and higher-tier central-management options.
Best for: teams that want a familiar lightweight remote-desktop workflow but need commercial licensing and central controls.
Remote access vs remote support
These are related but not identical jobs. Remote access usually means an employee connecting to their own office computer. Remote support means a technician connecting to someone else’s device to troubleshoot it. Products often price these models differently—per user, per technician/concurrent session, per computer or a mixture—so define the use case before comparing prices.
Security controls to require
- MFA/2FA: enable it for every account with remote-control capability.
- Named accounts: avoid one shared technician login.
- Least privilege: only give users access to the computers they actually need.
- Session logs: retain enough history to investigate access.
- Device approval: use trusted-device or access-list features where appropriate.
- Patch management: keep the remote-access client and host software current.
- Offboarding: remove former staff/contractors promptly and rotate any shared recovery secrets.
- Admin protection: use stronger authentication for owners and administrators than a password alone.
For authentication planning, see Passkeys vs Passwords vs MFA for Business. For the wider network layer, see How to Secure a Small-Business Wi-Fi Network.
Why not just expose Windows Remote Desktop?
Remote Desktop can be useful inside a properly secured network or through a controlled private-access layer, but directly exposing remote-control services to the public internet creates avoidable attack surface. A small business should use a managed remote-access platform, VPN or Zero Trust/private-access architecture with strong authentication rather than casual port-forwarding.
What to check before buying
- Who connects to what? Employees to their own PCs, technicians to many endpoints, or both?
- How many simultaneous sessions? Concurrent-connection limits often matter more than the headline number of registered devices.
- Which operating systems? Check Windows, macOS, Linux, mobile and browser requirements.
- Do you need unattended access? A support-code workflow is different from always-on access to company PCs.
- Do you need SSO? Higher-tier plans often reserve SSO, directory sync and advanced admin controls.
- Do you need audit/session recording? Important for regulated or outsourced support environments.
- What is the renewal cost? Promotional first-year pricing can distort comparisons.
How we researched this guide
We checked current official Splashtop pricing and licensing documentation, RemotePC’s current plans, TeamViewer subscription documentation and AnyDesk’s current commercial feature matrix. We focused on business licensing, central administration and legitimate employee/IT-support workflows rather than consumer/free usage.
Primary sources
Frequently asked questions
Is free remote-access software suitable for a business?
Only if the licence explicitly permits commercial use and provides the administration/security controls you need. Many consumer/free licences are not intended for business use.
Do remote workers need a VPN as well?
Not always. Some remote-access platforms broker encrypted sessions without requiring a traditional VPN. A VPN or Zero Trust access layer may still be needed for other internal applications and network services.
Should remote sessions be recorded?
It depends on the support model, privacy obligations and risk. Session logs should be standard; recording can be useful for high-risk support or audit scenarios but must be handled under appropriate workplace/privacy policies.
Final verdict
Splashtop Remote Access Pro is the strongest straightforward fit for small teams accessing their own work PCs, RemotePC is compelling when many computers need coverage, TeamViewer suits organisations that value a mature commercial support ecosystem, and AnyDesk is a flexible managed alternative. Whichever service you choose, centralise ownership and make MFA, logging and rapid offboarding non-negotiable.